diff --git a/play-admin/src/main/java/com/starry/admin/modules/clerk/service/impl/PlayClerkUserReviewInfoServiceImpl.java b/play-admin/src/main/java/com/starry/admin/modules/clerk/service/impl/PlayClerkUserReviewInfoServiceImpl.java
index cba219c..72f473d 100644
--- a/play-admin/src/main/java/com/starry/admin/modules/clerk/service/impl/PlayClerkUserReviewInfoServiceImpl.java
+++ b/play-admin/src/main/java/com/starry/admin/modules/clerk/service/impl/PlayClerkUserReviewInfoServiceImpl.java
@@ -17,6 +17,7 @@ import com.starry.admin.modules.clerk.module.vo.PlayClerkUserReviewStateEditVo;
 import com.starry.admin.modules.clerk.service.IPlayClerkCommodityService;
 import com.starry.admin.modules.clerk.service.IPlayClerkUserInfoService;
 import com.starry.admin.modules.clerk.service.IPlayClerkUserReviewInfoService;
+import com.starry.admin.modules.order.module.constant.OrderConstant;
 import com.starry.admin.modules.weichat.service.WxCustomMpService;
 import com.starry.common.utils.IdUtils;
 import java.util.Arrays;
@@ -172,8 +173,8 @@ public class PlayClerkUserReviewInfoServiceImpl
             userInfo.setClerkState("1");
             userInfo.setId(entity.getClerkId());
             userInfo.setAlbum(entity.getAlbum());
-            if(entity.getSex().equals("0")){
-                userInfo.setSex("2");
+            if(OrderConstant.Gender.UNKNOWN.getCode().equals(entity.getSex())){
+                userInfo.setSex(OrderConstant.Gender.FEMALE.getCode());
             }
             playClerkUserInfoService.update(userInfo);
             clerkCommodityService.initClerkCommodity(userInfo.getId());
diff --git a/play-admin/src/main/java/com/starry/admin/modules/order/module/constant/OrderConstant.java b/play-admin/src/main/java/com/starry/admin/modules/order/module/constant/OrderConstant.java
index f14b181..c2a9bb9 100644
--- a/play-admin/src/main/java/com/starry/admin/modules/order/module/constant/OrderConstant.java
+++ b/play-admin/src/main/java/com/starry/admin/modules/order/module/constant/OrderConstant.java
@@ -180,6 +180,37 @@ public class OrderConstant {
         }
     }
 
+    /**
+     * 操作人类型枚举
+     */
+    @Getter
+    public enum OperatorType {
+        CUSTOMER("0", "顾客"),
+        CLERK("1", "店员"),
+        ADMIN("2", "管理员");
+
+        private final String code;
+        private final String description;
+
+        OperatorType(String code, String description) {
+            this.code = code;
+            this.description = description;
+        }
+
+        public static OperatorType fromCode(String code) {
+            for (OperatorType type : values()) {
+                if (type.code.equals(code)) {
+                    return type;
+                }
+            }
+            throw new IllegalArgumentException("Unknown operator type code: " + code);
+        }
+    }
+
+    // 排除历史记录常量
+    public static final String EXCLUDE_HISTORY_NO = "0";
+    public static final String EXCLUDE_HISTORY_YES = "1";
+
     // Legacy constants for backward compatibility - consider deprecating
     @Deprecated
     public final static String ORDER_STATUS_0 = "0";
diff --git a/play-admin/src/main/java/com/starry/admin/modules/order/module/vo/PlayOrderDetailsReturnVo.java b/play-admin/src/main/java/com/starry/admin/modules/order/module/vo/PlayOrderDetailsReturnVo.java
index d6b03ea..b81e3fa 100644
--- a/play-admin/src/main/java/com/starry/admin/modules/order/module/vo/PlayOrderDetailsReturnVo.java
+++ b/play-admin/src/main/java/com/starry/admin/modules/order/module/vo/PlayOrderDetailsReturnVo.java
@@ -126,6 +126,11 @@ public class PlayOrderDetailsReturnVo {
      */
     private String placeType;
 
+    /**
+     * 要求店员性别（0:未知;1:男;2:女）- 仅随机单有效
+     */
+    private String sex;
+
     /**
      * 微信号码
      */
diff --git a/play-admin/src/main/java/com/starry/admin/modules/order/service/impl/PlayOrderInfoServiceImpl.java b/play-admin/src/main/java/com/starry/admin/modules/order/service/impl/PlayOrderInfoServiceImpl.java
index d17d9bb..d53c9e2 100644
--- a/play-admin/src/main/java/com/starry/admin/modules/order/service/impl/PlayOrderInfoServiceImpl.java
+++ b/play-admin/src/main/java/com/starry/admin/modules/order/service/impl/PlayOrderInfoServiceImpl.java
@@ -672,7 +672,16 @@ public class PlayOrderInfoServiceImpl extends ServiceImpl<PlayOrderInfoMapper, P
                 PlayClerkUserInfoEntity::getId, PlayOrderInfoEntity::getAcceptBy);
         lambdaQueryWrapper.eq(PlayOrderInfoEntity::getId, orderId);
         lambdaQueryWrapper.orderByDesc(PlayOrderInfoEntity::getPurchaserTime);
-        return this.baseMapper.selectJoinOne(PlayOrderDetailsReturnVo.class, lambdaQueryWrapper);
+        PlayOrderDetailsReturnVo vo = this.baseMapper.selectJoinOne(PlayOrderDetailsReturnVo.class, lambdaQueryWrapper);
+
+        // Privacy protection: Hide customer info for pending random orders
+        if (vo != null && OrderConstant.PlaceType.RANDOM.getCode().equals(vo.getPlaceType()) && OrderConstant.OrderStatus.PENDING.getCode().equals(vo.getOrderStatus())) {
+            vo.setCustomNickname("匿名用户");
+            vo.setCustomAvatar("");
+            vo.setCustomId("");
+        }
+
+        return vo;
     }
 
     /**
@@ -833,13 +842,15 @@ public class PlayOrderInfoServiceImpl extends ServiceImpl<PlayOrderInfoMapper, P
      **/
     @Override
     public void updateStateTo1(String operatorByType, String operatorBy, String acceptBy, String orderId) {
-        if (!"1".equals(operatorByType) && !"2".equals(operatorByType)) {
+        if (!OrderConstant.OperatorType.CLERK.getCode().equals(operatorByType)
+                && !OrderConstant.OperatorType.ADMIN.getCode().equals(operatorByType)) {
             throw new CustomException("禁止操作");
         }
         PlayOrderInfoEntity orderInfo = this.selectOrderInfoById(orderId);
         PlayClerkUserInfoEntity clerkUserInfoEntity = playClerkUserInfoService.selectById(acceptBy);
         // 店员接单时，判断店员是否符合资格
-        if ("1".equals(operatorByType) && "1".equals(orderInfo.getPlaceType())) {
+        if (OrderConstant.OperatorType.CLERK.getCode().equals(operatorByType)
+                && OrderConstant.PlaceType.RANDOM.getCode().equals(orderInfo.getPlaceType())) {
             // 判断店员等级是否符合规则
             if (orderInfo.getLevelId().equals(clerkUserInfoEntity.getLevelId())) {
                 PlayClerkLevelInfoEntity levelInfo = playClerkLevelInfoService
@@ -848,13 +859,14 @@ public class PlayOrderInfoServiceImpl extends ServiceImpl<PlayOrderInfoMapper, P
             }
             // 判断店员性别是否符合规则
             if (!orderInfo.getSex().equals(clerkUserInfoEntity.getSex())) {
-                String sex = "0".equals(orderInfo.getSex()) ? "未知" : "1".equals(orderInfo.getSex()) ? "男" : "女";
-                throw new CustomException("性别为" + sex + "的店员才可接单");
+                OrderConstant.Gender requiredGender = OrderConstant.Gender.fromCode(orderInfo.getSex());
+                throw new CustomException("性别为" + requiredGender.getDescription() + "的店员才可接单");
             }
             // 如果排除已下单的店员
             LambdaQueryWrapper<PlayOrderInfoEntity> lambdaQueryWrapper = new LambdaQueryWrapper<>();
             lambdaQueryWrapper.eq(PlayOrderInfoEntity::getAcceptBy, acceptBy);
-            if ("1".equals(orderInfo.getExcludeHistory()) && this.baseMapper.selectOne(lambdaQueryWrapper) != null) {
+            if (OrderConstant.EXCLUDE_HISTORY_YES.equals(orderInfo.getExcludeHistory())
+                    && this.baseMapper.selectOne(lambdaQueryWrapper) != null) {
 //                throw new CustomException("只有未接单的店员才可接单");
             }
         }
@@ -867,7 +879,9 @@ public class PlayOrderInfoServiceImpl extends ServiceImpl<PlayOrderInfoMapper, P
         entity.setEstimatedRevenueRatio(estimatedRevenueVo.getRevenueRatio());
         this.baseMapper.updateById(entity);
 
-        wxCustomMpService.sendOrderMessage(orderInfo);
+        // Set acceptBy on orderInfo for notification
+        orderInfo.setAcceptBy(acceptBy);
+        wxCustomMpService.sendOrderMessageAsync(orderInfo);
     }
 
     /**
@@ -967,7 +981,7 @@ public class PlayOrderInfoServiceImpl extends ServiceImpl<PlayOrderInfoMapper, P
                 entity2.setOrderEndTime(LocalDateTime.now());
                 this.baseMapper.updateById(entity2);
                 PlayOrderInfoEntity latest = this.selectOrderInfoById(orderId);
-                wxCustomMpService.sendOrderFinishMessage(latest);
+                wxCustomMpService.sendOrderFinishMessageAsync(latest);
                 earningsService.createFromOrder(latest);
                 break;
             }
@@ -1012,7 +1026,7 @@ public class PlayOrderInfoServiceImpl extends ServiceImpl<PlayOrderInfoMapper, P
         playOrderRefundInfoService.add(orderId, orderInfo.getPurchaserBy(), orderInfo.getAcceptBy(),
                 orderInfo.getPayMethod(), "0", orderInfo.getFinalAmount(), refundReason, operatorByType, operatorBy,
                 "0", "0");
-        wxCustomMpService.sendOrderCancelMessage(orderInfo, refundReason);
+        wxCustomMpService.sendOrderCancelMessageAsync(orderInfo, refundReason);
     }
 
     /**
@@ -1062,7 +1076,7 @@ public class PlayOrderInfoServiceImpl extends ServiceImpl<PlayOrderInfoMapper, P
                 orderInfo.getPayMethod(), "0", actualRefundAmount, refundReason, operatorByType, operatorBy, "0", "0");
 
         PlayOrderInfoEntity latest = this.selectOrderInfoById(orderId);
-        wxCustomMpService.sendOrderCancelMessage(latest, refundReason);
+        wxCustomMpService.sendOrderCancelMessageAsync(latest, refundReason);
     }
 
     @Override
diff --git a/play-admin/src/main/java/com/starry/admin/modules/weichat/controller/WxOrderInfoController.java b/play-admin/src/main/java/com/starry/admin/modules/weichat/controller/WxOrderInfoController.java
index bb8cd68..cb87f5a 100644
--- a/play-admin/src/main/java/com/starry/admin/modules/weichat/controller/WxOrderInfoController.java
+++ b/play-admin/src/main/java/com/starry/admin/modules/weichat/controller/WxOrderInfoController.java
@@ -5,6 +5,7 @@ import com.starry.admin.common.aspect.ClerkUserLogin;
 import com.starry.admin.common.aspect.CustomUserLogin;
 import com.starry.admin.common.conf.ThreadLocalRequestDetail;
 import com.starry.admin.common.exception.CustomException;
+import com.starry.admin.modules.order.module.constant.OrderConstant;
 import com.starry.admin.modules.order.module.entity.PlayOrderContinueInfoEntity;
 import com.starry.admin.modules.order.module.entity.PlayOrderInfoEntity;
 import com.starry.admin.modules.order.module.vo.PlayOrderContinueQueryVo;
@@ -121,9 +122,19 @@ public class WxOrderInfoController {
         if (vo == null) {
             throw new CustomException("订单不存在");
         }
-        if (StringUtils.isNotEmpty(vo.getAcceptBy()) && !vo.getAcceptBy().equals(ThreadLocalRequestDetail.getClerkUserInfo().getId())) {
+        // Privacy protection: Hide customer info for pending random orders that current clerk hasn't accepted
+        String currentClerkId = ThreadLocalRequestDetail.getClerkUserInfo().getId();
+        if (OrderConstant.PlaceType.RANDOM.getCode().equals(vo.getPlaceType()) && OrderConstant.OrderStatus.PENDING.getCode().equals(vo.getOrderStatus())) {
+            // Random order pending - customer info already hidden by service layer
             vo.setWeiChatCode("");
+        } else if (StringUtils.isNotEmpty(vo.getAcceptBy()) && !vo.getAcceptBy().equals(currentClerkId)) {
+            // Order accepted by another clerk - hide WeChat and customer info
+            vo.setWeiChatCode("");
+            vo.setCustomNickname("匿名用户");
+            vo.setCustomAvatar("");
+            vo.setCustomId("");
         }
+
         if(vo.getOrderStatus().equals("4")){
             vo.setWeiChatCode("");
         }
diff --git a/play-admin/src/main/java/com/starry/admin/modules/weichat/service/WxCustomMpService.java b/play-admin/src/main/java/com/starry/admin/modules/weichat/service/WxCustomMpService.java
index 6bf775a..253ea3d 100644
--- a/play-admin/src/main/java/com/starry/admin/modules/weichat/service/WxCustomMpService.java
+++ b/play-admin/src/main/java/com/starry/admin/modules/weichat/service/WxCustomMpService.java
@@ -407,6 +407,45 @@ public class WxCustomMpService {
 
     }
 
+    /**
+     * 异步发送订单接单通知
+     */
+    public void sendOrderMessageAsync(PlayOrderInfoEntity order) {
+        executor.execute(() -> {
+            try {
+                sendOrderMessage(order);
+            } catch (Exception e) {
+                log.error("发送订单接单通知失败，orderId={}", order.getId(), e);
+            }
+        });
+    }
+
+    /**
+     * 异步发送订单完成通知
+     */
+    public void sendOrderFinishMessageAsync(PlayOrderInfoEntity order) {
+        executor.execute(() -> {
+            try {
+                sendOrderFinishMessage(order);
+            } catch (Exception e) {
+                log.error("发送订单完成通知失败，orderId={}", order.getId(), e);
+            }
+        });
+    }
+
+    /**
+     * 异步发送订单取消通知
+     */
+    public void sendOrderCancelMessageAsync(PlayOrderInfoEntity order, String refundReason) {
+        executor.execute(() -> {
+            try {
+                sendOrderCancelMessage(order, refundReason);
+            } catch (Exception e) {
+                log.error("发送订单取消通知失败，orderId={}", order.getId(), e);
+            }
+        });
+    }
+
     public void checkSubscribeThrowsExp(String openId, String tenantId) {
         if (StrUtil.isBlankIfStr(openId)) {
             throw new ServiceException("openId不能为空");